FAQ
Becoming a betBonanza Agent, or how we call it – BonanzaPartner, is very easy! You just need to have suitable premises for your betting shop, go through a simple application process and make a deposit to your trading account. Everything else will be taken care by us, we will provide all the required training so you could start trading straight away! Check more info here.
There are two ways you can make a bet. The simplest one is to select odds and add selections to your betslip on the betBonanza website, once you make all your selections, just click on Book a Bet button, which will then provide the Booking code. Then you just need to give this code and the amount you want to stake to a Cashier. The Cashier will register your bet and give you a ticket for your bet.

Alternatively, you can approach the Cashier directly, tell him or her the bet selection(s) you want to make your bet on and how much you want to stake with. The Cashier will then pick your selection(s), confirm your bet and give you a ticket for your bet. Check for more info about how to place a sports bets here.
To place a multibet, you must select two or more selections of different events. This will switch the betslip to the multibet tab. You can add as many as 50 selections to your multibet. To select different events, you can navigate among different sports categories in the Sportsbook lobby or simply select odds from popular and last-minute bets. Selections will be added in your multibet as soon as you click on them.

The more selections you add, the higher your total odds and potential winnings will be. You can see how the total odds of your bet changes on your betslip when you add new selections.

Once you are satisfied with your selections in a multibet, simply click on the Book a Bet button, which will generate the Booking Code. Give this Booking Code to a Cashier together with the amount of money you want to place on this bet, and a Cashier will register your bet and give you the ticket for your bet.
To place a system bet, you must select minimum of three selections of different events. Then System tab in your betslip will get enabled. You can navigate among different sports categories in the Sportsbook lobby or simply select odds from popular and last-minute bets. Selections will be added in your System bet as soon as you click on them.

When you have selected all the selections to add in your System Bet Slip you can proceed to the check boxes below where you can select the type of system you wish to bet on.

You can see how the potential winnings and the types of systems available to bet for you change when you add selections to your bet. The maximum selections you can choose for your system bet is eight.

Once you are satisfied with your system bet, simply click on the Book a Bet button, which will generate the Booking Code. Give this Booking Code to a Cashier together with the amount of money you want to place on the system bet, and a Cashier will register your bet and give you the ticket for your bet.

Please note the bet count in each of the systems, you will need to place at least the minimum bet on each of the bets in the system.
Live bet is a bet which is placed on outcome of live sports event, after the event has already started. The bets for Live betting become available only when the game starts, or couple minutes before it. During the game, odds on outcomes constantly change and adjust according to what is happening in the game. Due to this and a small delay in transmission from the actual event, there is a small 5-10 second delay on accepting Live bets.
No. Once a bet has been confirmed, it cannot be cancelled. However, you can use the Cash Out functionality to reclaim some part of your bet or winnings from it, if the event you bet on has not finished yet and Cash Out is available for that event.
The minimum bet for sports bets and virtual games, including number games, in our betting shops is ₦100. The maximum bet is not specified and can differ from event to event, however maximum winnings from one bet can never exceed ₦10,000,000 in Lagos state or ₦50,000,000 in other states.
Our aim is to settle all the bets as fast as possible, as soon as the event results are known. Our customers are our priority and we do our best to process our customers bets without a delay. However, sometimes delays can happen due to the requirement of official validation for the event outcome.
The ticket of your bet is valid for 6 months (180 days) after the event on which the bet was placed has taken place or the last event on the betting slip has taken place in case of a multibet. After 180 days from the last event on betting slip taking place the ticket will no longer be valid and it will not be possible to collect any winnings with it.
You can collect your winnings only in the betting shop where you have placed your bet.
Yakata bonus is earned by adding 5 or more selections with odds 1.2 or higher in your betting slip. The more selections you add, the higher potential bonus you can receive if your bet wins. betBonanza gives you up to an impressive 200% bonus on top of your winnings for 40 and more selections in one bet! You don’t need to do anything else, just place your bet and win it, and Yakata bonus will be added automatically to your winnings.
The winnings are always paid out only in exchange for the original ticket of your bet. If the ticket is lost unfortunately there is no way we can verify that you have placed the bet.
At the moment betBonanza offers its services only in betting shops, however we will start offering our services to customers online very soon. Keep an eye on our website www.betbonanza.com and follow our Facebook, Twitter and Instagram accounts to get the news first when we launch!
We offer various ways for our customers to contact our Customer Support team. The simplest one is to either call us on 016317777 or chat with our Support agents in online Live chat. Alternatively, you can send us an email to [email protected] and we will reply you shortly. Check out more on how to contact our Customer Support here.
It depends from the state/local government in which you operate, please check with the local authorities.
Refresh the page or log out and back in again. If the problem persists, please contact our Customer Support by one of the methods available here.
Please contact our Customer support by one of the methods available here and we will check your transaction.
Please contact our Customer Support by one of the methods available here and describe the error message you see. We will assist you.
Each new shop requires a new account, you cannot transfer cashier from one shop to another.
No, for each new shop you need to register new account with new cashier accounts.
Please contact contact our Customer Support by one of the methods available here and we will assist you.
Please contact your Super-Agent or Territory Manager if you don’t have a Super-Agent.
Please contact contact our Customer Support by one of the methods available here and we will assist you.
NO, you are not allowed to do that, it is strictly prohibited by betBonanza.
Please contact contact our Customer Support by one of the methods available here and we will assist you.
No, you can’t, it is strictly prohibited by betBonanza.
Please contact contact your Super-Agent or our Customer Support by one of the methods available here and we will assist you.
As many times as you want, but keep in mind that withdrawals are processed only from 8:00 – 22:00.