At betBonanza, our customers are at the heart of everything we do. This includes keeping our customers safe by providing protection tools for their gambling. Gambling is a form of entertainment. It is important that you understand this and only participate for entertainment purposes. To fully enjoy gambling and its thrills, you must be in control and game responsibly.

While enjoying the game, you should be aware that casual gambling can escalate into a gambling problem. We want you to be self-aware enough to notice if this happens and ways to address the escalated situation. In line with this, we have implemented responsible gambling tools on our online site such as the ‘Deposit limit’ and the ‘Time-Out’ functionality. Our gambling questionnaire helps you evaluate your gambling habits and provides solutions to ensure your gaming habits don’t escalate into a gambling problem.

If you have any questions or need more information about responsible gambling, you are welcome to contact our customer support and we will assist you.

Gambling at betBonanza is strictly for adults. No one under the age of 18 is allowed to register or play on the betBonanza website, nor are they allowed to participate in any gambling activities in betBonanza betting shops. This is clearly stated in our Terms and Conditions. In case of any suspicion of underage gambling, betBonanza will carry out identity checks to verify the player’s age. No winnings will be paid out to underage persons.

Our customers are at the heart of what we do and we care for their wellbeing. While most players have control over their betting habits, it can get challenging for others. To help keep betting habits under control, here are some rules you can follow:

1. Gambling is a form of entertainment and should not be used as a means of making money.
2. Chasing losses is a bad idea. The probability of losing more money is higher than winning lost money back.
3. Only gamble with money you can afford to lose.
4. Keep track of how much money and time you dedicate to gambling.
5. If you ever feel that you have gambled excessively or spent too much time on gambling, use our provided responsible gambling tools to limit deposit amount or take a break.
6. If you feel that you are developing a gambling problem, please use our provided responsible gambling tools to keep your gambling under control. Also, consider contacting your local gambling problem support organizations.

If you have any gambling problem concerns for yourself or someone else, the following questionnaire may help you understand where you stand:

1. Do you constantly think and/or talk about gambling?
2. Do you spend more money on gambling than you can afford?
3. Do you have trouble stopping and/or feel annoyed or frustrated if you can’t gamble?
4. Do you gamble more in order to win back your losses?
5. Have you skipped work or school to gamble?
6. Do you gamble to escape from a boring or unhappy life?
7. If you run out of money while gambling, do you feel sad and feel the urge to gamble again as soon as possible?
8. Do you ever gamble until all your money is gone?
9. Have you ever borrowed money, sold your belongings, or performed any illegal activities in order to finance your gambling?
10. Have you ever failed to pay your bills and/or loans because of gambling?
11. Have you ever lied about the amount of money lost or time spent on gambling?
12. Have others ever criticized you with the accusation that you gamble too much?
13. Have you lost interest in your family, friends or hobbies because of gambling?
14. After losing, do you feel like you must try to win back your losses as soon as possible?
15. Do arguments, frustrations, or disappointments make you want to gamble?
16. Do you feel depressed or even suicidal because of your gambling?

The more questions you have answered with the answer “Yes”, the more likely you have a gambling problem. If this has confirmed your suspicion, please use our player protection tools to limit your gambling and consider contacting local problem gambling support organizations.