How to Fund Online Customers

2020-02-27 Tutorials

Our Agents can fund Online Customers whether they registered under their network or not. See the process below: 

  1. Agents must Log in with their details or cashier details (username and password). 

 

  1. Click on ‘Online Player Deposit’ by the left hand side of the platform and type the customer’s player ID (e.g. 3688 which can be seen by the right hand side, beneath the username of the customer’s online account) and the amount that the customer wishes to deposit into his account then click on ‘next’. 

   3. Once the Player ID and Amount has been entered, it will reflect as seen below: 

     

 

4. The amount and the customer’s details will be displayed for confirmation. Once the customer confirms his details and the amount, click on ‘proceed’. 

 

 

        

         5. A green text will then pop up to display a message that the deposit was successful! Instantly, 1% of the amount funded to the customer is paid to the Agent’s betting account. 

 

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